Shipping Information

SHIPPING QUESTIONS

When will my order ship out?  We hand make our items to order.  During busier times we require 1-5 business days to complete an order.

Will I receive tracking information?  Yes, when your order ships out you will receive an email with your tracking information.  Please keep an eye on your spam folder.

Why haven’t I received my tracking information?  Please allow up to 5 business days for us to complete your order.  If it has been longer than 5 business days, and you have checked your spam folder, then please email us at sales@guinapora.com and we will resend your tracking info.

USA SHIPPING

  • All shipping within the USA is a flat rate of $5.99
  • Standard shipping time is 1-5 business days.  We also offer expedited shipping.
  • All shipping is sent with USPS.

 

INTERNATIONAL SHIPPING

  • Shipping time to Canada is generally 5-10 business days.
  • Shipping time to the UK is generally about 2 weeks.
  • Shipping time to Australia is generally about 2 weeks.
  • You can find your exact shipping cost by starting your checkout process.  Shipping total will be shown there.  Price varies based on the weight of your order.
  • Once your package leaves the USA the tracking information will no longer be updated.  Do not worry, your package is still making it’s way to you.
  • The country that you live in may charge a duty tax for the package to enter your country.  We are not associated with this tax.  It varies from country to country.
  • International shipping costs vary based on which country your package will be sent to and how much your package weighs.  Detailed price breakdowns are listed below.